Please read carefully these terms and conditions of contract. In completing and submitting the Booking Form, you agree to be bound by these conditions which constitute the agreement between the Climbing South America, hereafter referred to as CSA and you. No variation of these conditions will be effective unless in writing and signed by a person so authorised by CSA. In these terms and conditions reference to “CSA representatives” means tour leaders and staff of CSA and its officers, employees, agents, licensees, guides and other third parties and representatives and the land management authorities in each country in which the tour is conducted, or any of them.
By completing and submitting the Booking Form you affirm that you:
Where this document is signed for a participant under 16 years of age, then the parent/guardian signing this document covenants in terms of conditions 17 and 18, in respect of any claim, liability or cause of action that arises out of or is incidental to the child’s participation in the tour.
To reserve your place on a tour/s, you must complete the Booking Form either online or by filling out the paper form and pay a non-refundable deposit of $400. Some trips require a non-refundable additional deposit or instant payment for a permit. In these instances, refer to the individual trip notes for details.
The prices quoted represent the most current prices, are per person and are subject to minimum numbers. Where minimum numbers are not met by the balance payment due date, a small group surcharge will be offered to ensure the trips operation. Refer to the trip notes for all tour inclusions and exclusions. Once you have paid a deposit for your trip any subsequent discounts or price reductions that are advertised may not be retrospectively applied. CSA will try its utmost not to increase tour prices, however, sometimes increases are outside its control and CSA reserve the right to amend tour prices accordingly. Amendments may be necessitated for many reasons including, but not limited to, increases in ground operator services, exchange rate fluctuations, increased fuel costs, airfares, airport charges, or the need to engage alternative air or ground operators. Any increase in tour prices must be paid prior to the departure date.
The balance of the tour price is payable to CSA 30 days prior to departure. Prices are quoted in American dollars (unless otherwise specified) and all payments must be made in American dollars. If payment of the balance of the tour price is not received by CSA by the due date you will be taken as having cancelled the tour and cancellation charges in accordance with condition 4 will apply.
For some unknown reason you have to cancel your trip before you leave,
we will not be able to refund your full payment. Below are our cancellation fees
If a trip participant cancels at any time before the activity, there will be no refund of deposit. The trip fee balance is due in full 30 days before the starting date of that activity. If the participant cancels less than 30 days before the starting date, there will be absolutely no reimbursement of fees. CSA is not responsible for the terms and conditions of any airline tickets. CSA is not responsible for lost, stolen, or damaged baggage or equipment, or any expenses incurred in the event of such loss or damage. If CSA chooses to cancel a trip for reasons other than the above stated, payment will be refunded in full.
These penalties apply to either cancellation or transfer date to another date. If illness is the cause, ask our office for “cancellation fee receipt” that you will be able to present to your travel insurance claims department.
AMENDMENTS: To make amendments to your tour arrangements, you must notify CSA in writing. Each amendment to your tour arrangements will incur a $100 administration fee and you will be liable for any increase in airfares or operational expenses occasioned by the amendment.
TRANSFERS: If you wish to transfer from one tour to another, you must notify WE in writing after which the transfer will take effect subject to the following.
Note: Any transfer from one tour to another is subject to availability and the agreement in writing of CSA, however, the transfer of a trip from one person to another is not permitted.
You must be in good health and physical condition and are strongly advised to follow any pre departure fitness training recommendations. Depending on the trip grading and your medical circumstances, you may be required to submit our medical questionnaire as proof that you are fit enough to participate in the tour before departure. If you suffer from severe muscular, chest heart or bronchial disorders, or if you are a severe asthmatic, or have high blood pressure, you are strongly advised against participating. Tours take place in remote areas where there is little or no access to normal medical services or hospital facilities for serious problems. Evacuation, where necessary, can be prolonged, difficult and expensive. Medical and evacuation expenses will be your responsibility, but insurance may cover you depending on the circumstances. While we do not discriminate by age, due to the extreme nature of our mountaineering trips we strongly discourage participants over 60 years of age. CSA reserve the right in its absolute discretion to refuse a participant the right to participate on a tour and our standard cancellation terms will apply in these circumstances.
You declare and warrant that:
CSA tour leaders take their responsibilities seriously and if for any reason a tour leader believes, in his or her absolute discretion, that you should not participate in the tour, before your departure, he or she may exclude you from the tour. In this event, you will be offered the option of taking another tour considered suitable for you or a full refund. If for any reason during a tour the tour leader considers, in his or her sole discretion, that your behaviour or your fitness or mental or physical health is likely to cause danger, distress or annoyance to others, he or she may direct you not to continue and you must follow the tour leader’s instructions. In this case you will not be entitled to any refund.
CSA reserve the right to change, at any time, the tour leader of any tour. If that happens, CSA will try to ensure that the alternative tour leader has expertise commensurate with that of the original tour leader. Any such change by CSA will not give rise to any right on your part to cancel the tour or claim any expenses, loss or damage which may be suffered.
If while during your trip you have a problem, please bring this to the immediate attention of the tour leader or relevant supplier (eg. Transport provider, hotelier). If your complaint is not resolved to your satisfaction, please contact your CSA consultant by email or phone and they will endeavour to assist you. If your complaint cannot be resolved locally, please follow this up in writing within 30 days of your return home by writing to our Operations Department at your local CSA office.
CSA reserves the right to either before or during a tour:
Itineraries and other details are published in good faith as statements of intention only and reasonable changes in the itinerary and related items may be made where deemed necessary or advisable by CSA. The information contained on CSA’s website, brochures, trip notes and pre departure information is to the best of CSA’s belief, correct at the date of publishing.
Personal travel insurance is not included in the tour price. It is a condition of booking a tour with CSA, and your responsibility to ensure that you are adequately insured for the full duration of the tour in respect of illness, pre-existing medical conditions, injury, death, loss of baggage and personal items, evacuation, cancellation and curtailment. You must provide evidence to CSA that you have obtained personal travel insurance covering all of the activities in which you expect to participate. If you do not, for any reason, provide satisfactory evidence of suitable personal travel insurance, CSA may in their discretion cancel your tour and refund the tour price you have paid less cancellation fees and any other non-recoverable costs CSA have incurred.
It is your responsibility to obtain proper identification or proof of citizenship as required by the authorities of the destination to which you are travelling. You will not be entitled to a refund if you are denied boarding or entry on any basis, including without limitation, improper documentation (ie. visas) or failure to provide information. It is a requirement of many countries that your passport is valid for six months beyond the date of your return home to your home country and it is your responsibility to check you have such validity.
Any material published by CSA, the Booking Form and these conditions of contract are not issued on behalf of, and do not commit any airline whose services are used or proposed to be used in the course of the tour. If an airline’s proposed travel or fare schedule is amended or cancelled, such amendment or cancellation will not be considered a cancellation of the tour by CSA. Any flights or other transport forming part of the tour arrangements are subject to the conditions of the carrying airline or other transport entity, which in most cases limits the airlines’ or other transport entity’s liability to passengers in accordance with applicable international law and conventions.
If CSA are prevented (directly or indirectly) from performing any of its obligations under this agreement by reason of an act of God, strikes, trade disputes, fire, breakdowns, epidemics and pandemics, interruption of transport , government or political action, travel bans imposed by governments, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside CSA’s reasonable control, CSA will be under no liability whatsoever to you and may, at its option, by written notice to you, cancel the tour wherein condition 4 will apply in respect of cancellation charges.
You acknowledge and agree that:
To the extent permitted by law, you hereby exclude, release and forever discharge CSA and their representatives from liability for all claims including, without limitation, claims for loss of profits, consequential, exemplary and aggravated damages, for:
(a) your death or physical or mental injury or the death or physical or mental injury of any other person; and
(b) damage to or loss of your property or the property of any other person, arising from or connected with your participation in the recreational services which comprise the tour.
But excluding liability for significant personal injury suffered by a person that is caused by the reckless conduct
This condition 18 is limited to liability for:
*that is or may be harmful or disadvantageous to you or the community; or
*that may result in harm or disadvantage to you or the community.
You permit CSA to collect personal information from you, or from your medical practitioner, regarding your health and medical condition. You acknowledge that this personal information may be disclosed to CSA representatives in order to ensure your safety and well-being but will not be used by them for any other purpose.
A party will not be deemed to have waived any of its rights or remedies under these conditions or at law by allowing any time or indulgence or by not exercising any right or remedy arising out of any default by the other party.
If any part of a condition is illegal, unenforceable, or invalid, it is to be treated as removed from the conditions, however, the remainder of the conditions are not altered.
This agreement and the rights and obligations of the parties will be construed and take effect in accordance with and be governed by the laws of:
